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Shipping Policy

You will receive an email confirmation once your order has been successfully placed. Your order confirmation will be sent to the email address provided during the checkout process and will include your order number and shipping method. Please make sure your shipping address entered during the checkout process is correct as we are unable to redirect goods once they are en route to you. We are not responsible for packages shipped to an incorrectly provided address, but can suggest you contact your local USPS office or visit usps.com to intercept/or locate the package.

Orders can take up to 3 business days to be processed and shipped from the date the order was placed, unless otherwise noted in the case of backordered items or pre-orders.

Please note, Zen Bloom business days for outgoing shipments are Monday – Friday, and exclude weekends or holidays within the United States. If an order is placed after 12pm on Friday, the order will be fulfilled the following week. Once your order is prepared for shipment you will receive a shipping confirmation email with your USPS tracking information.